Terms of service

Terms & Conditions

 

1. General Information

Jonquil Collectiv operates this website. Throughout the site, the terms “we,” “us,” and “our” refer to Jonquil Collectiv. By accessing our website and using our services, you agree to comply with the terms, conditions, policies, and notices outlined here.

By visiting our site or making a purchase, you engage in our Service and agree to be bound by these Terms & Conditions (“Terms of Service,” “Terms”). These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree with them, you may not access the website or use any services. Any new features or tools added to our store will also be subject to these Terms.

We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to check for updates. Your continued use of our site after any modifications constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides an online platform that allows us to sell our products and services to you.

 

2. Online Store Terms

By using our website, you confirm that you are of legal age in your region or have given consent for minor dependents to use this site. Please do not use our products or services for any illegal or unauthorized purposes or violate any laws in your area (including copyright laws).

You also agree not to transmit any malicious software, including viruses or harmful code. A breach of any Terms will result in the immediate termination of your access to our services.

 

3. General Conditions

We may refuse service to anyone at any time. You understand that any content (excluding credit card details) may be transferred unencrypted across networks. Credit card information is always encrypted for security purposes.

Please do not reproduce, duplicate, copy, resell, or exploit any part of our service without express written permission. Headings in this agreement are for convenience only and do not affect the Terms.

 

4. Accuracy, Completeness & Timeliness of Information

We are not responsible for inaccuracies, outdated information, or incomplete details on our site. The material provided is for general information only and should not be relied upon solely for decision-making.

Certain information on this site may be historical and not current. We reserve the right to update content at any time but have no obligation to do so. It is your responsibility to monitor changes to our site.

 

5. Service & Price Modifications

  • Prices for our products may change without notice.
  • We reserve the right to modify or discontinue our services at any time, without prior notice.
  • We are not liable for modifications, price changes, suspensions, or discontinuations of any service.

 

6. Products & Services

Certain products or services may only be available online and have limited quantities. These are subject to return or exchange according to our Refund Policy.

We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee that your device’s screen will reflect the exact colour.

We reserve the right to:

  • Limit sales of our products or services to any person, region, or district.
  • Limit quantities of products available.
  • Modify product descriptions and pricing at any time.
  • Discontinue products at any time.
  • Refuse sales where prohibited.

We do not guarantee that any product, service, or information purchased will meet your expectations, nor that errors in our service will always be corrected.

 

7. Billing & Account Information

We reserve the right to refuse any order or limit/cancel purchases at our discretion. This includes restrictions on orders placed under the same customer account, credit card, or billing/shipping address. If we modify or cancel an order, we will attempt to notify you via email or phone.

By shopping with us, you agree to provide current, complete, and accurate purchase and account details. It is your responsibility to update your email, billing, and payment information to ensure smooth transactions.

 

If you have any questions regarding these Terms, feel free to reach out at joni@jonquil.co.za.

Happy growing!